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August 2018
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Danish ISPs Get Win That Could End Copyright Trolling In Denmark

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We have talked in recent years how the scourge of copyright trolling has hit the nation of Denmark particularly hard. While trolling operations started off about the same as they do elsewhere in the world, their requests to unmask ISP customers soon ramped up to enormous levels. It was enough to turn two ISP rivals into allies, with Telenor and Telia fighting in court for their respective customers' privacy rights. After an initial loss, the companies appealed up the legal chain and managed to get a win with the court siding with the ISPs' privacy concerns over the copyright trolls' nefarious business model. After that, one of the copyright trolls appealed to Denmark's Supreme Court, hoping to reverse the decision once again.It didn't work. The Supreme Court is refusing to hear the case, potentially putting an end to copyright trolling in Denmark.

Unfortunately for the trolls, their hopes were shattered this week when the committee responsible for references to the Supreme Court said it would not be putting the case forward.As a result, the May 7th decision of the Østre Landsret will stand, with Telenor and Telia no longer required to cooperate with parties involved in trolling cases.
As the article notes, the ISPs will no longer have to cooperate with copyright trolls moving forward. And that really should be the end of copyright trolling entirely, as the whole business model hinges on ISPs being forced to give up their customer information so that those customers can be targeted with the threat letters that have milked so much money from the public. This of course doesn't mean that these ISPs will never be required to hand over customer information. Rather, such unmasking can only occur at the request of police investigating criminal conduct.
Telenor Denmark’s Legal Director, Mette Eistrøm Krüger, welcomed the decision.“Both personally and on behalf of our customers, I am really glad that we are being strictly ruled by the National Court’s decision, and we once again find that logging data should only be handed over to the police to combat serious crime,” he told Version2.
And so now we're left to hope that the rest of the world's courts will catch up to the pro-consumer stance taken by the legal system in Denmark.

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posted at: 12:31am on 30-Aug-2018
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Amazon Pays Employees To Chirp Happily On Twitter About Wonderful Working Conditions

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For several years now, there have been a parade of articles examining the "churn and burn" culture at Amazon. For example a 2015 New York Times piece profiled the "bruising" culture at the company while noting that employees weeping at their desk was not an uncommon sight. And while the profile was contested by some employees at the company, a substantial number of different reports have also highlighted the poor working conditions in Amazon distribution warehouses, including employees having to pee in garbage cans for fear of missing targets by going to a proper restroom.Hoping to correct the "public perception" of poor working conditions at the company's warehouses, Amazon executives have crafted a new "solution" to the problem. They've started paying some warehouse employees to create Twitter accounts and speak positively of not only their working experiences, but CEO Jeff Bezos. Under the tags of "Amazon FC Ambassadors," these employees are broadly encouraged to respond to any criticism of Amazon with positivity and, apparently, copious use of emojis as they proudly insist they can pee any time they'd like:

Amazon is a little bit dodgy in comments to The Guardian when it comes to admitting that these employees are being paid extra to chirp happily about their wonderful working experiences at Amazon:
"An Amazon spokesman, Ty Rogers, assured the Guardian via email that these ambassadors were real employees who work in fulfillment centers, not Twitter bots. He declined to answer questions about how the accounts were created or if employees were compensated for defending the company on social media.FC ambassadors are employees who understand what it's actually like to work in our FCs, says Rogers. The most important thing is that they've been here long enough to honestly share the facts based on personal experience. It's important that we do a good job of educating people about the actual environment inside our fulfillment centers, and the FC ambassador program is a big part of that, along with the FC tours we provide."
The employees are similarly cagey about whether they're being paid extra to speak positively about the company on Twitter:
"Asked specifically about whether they were paid extra for their Twitter service, Leo, from Jacksonville, replied: this is just another role that I have. Right now I'm tweeting from work."
In other words, yes, your employer is paying you extra to say nice things about it. You'd hope that actual improvements to working conditions have accompanied Amazon's apparent belief that this campaign of mandatory enthusiasm was a good idea.

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