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Content Moderation Case Study: Twitter Freezes Accounts Trying To Fact Check Misinformation (2020)

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Summary: President Trump appeared on Fox News' Fox & Friends and made some comments that were considered by many experts to be misinformation regarding the COVID-19 pandemic. One quote that particularly stood out was: "If you look at children, children are almost -- and I would almost say definitely -- but almost immune from this disease. They don't have a problem. They just don't have a problem." This is false. While it has been shown that children are less likely to get seriously ill or die from the disease, that is very different from being immune.

In response to this both Twitter and Facebook decided to remove clips of the video including those posted by the Trump Campaign. Given both platforms' aggressive policies regarding COVID-19 disinformation (and the criticism that both have received for being too slow to act) this was not all that surprising. For additional context, just a week and half earlier there was tremendous controversy over a decision to remove a video of some doctors giving speeches in front of the Supreme Court that also presented misleading information regarding COVID-19. While the major platforms all blocked the video, they received criticism from both sides for it. Some argued the video should not have been taken down, while others argued it took the platforms too long to take it down.Thus it was not surprising that Facebook and Twitter reacted quickly to this video, even though it was statements made by the President of the United States. However, more controversy arose because in taking down those video clips, Twitter also ended up removing reporters, such as Aaron Rupar, who were fact checking the claims, and activists, like Bobby Lewis, who were highlighting the absurdity of the clip.Decisions to be made by Twitter:
  • How aggressively should content moderation rules be applied to statements from the President of the United States?
  • How important is it to remove potentially harmful information regarding health and immunity to a disease like COVID-19?
  • Is it better to have such videos taken down too quickly, or too slowly?
  • How do you determine who is fact-checking or debunking a video and who is spreading the misinformation?
  • How do you handle situations where different people are sharing the same video for divergent purposes (some to spread misinformation, some to debunk it)?
Questions and policy implications to consider:
  • Should the President's speech receive special consideration?
  • The same content can be used by different users for different reasons. Should content moderation take into account how the content is being used?
  • Counterspeech can often be useful in responding to disinformation. What role is there in content moderation to promote or allow counterspeech?
Resolution: The Twitter accounts that were temporarily suspended removed the offending tweets in order to continue tweeting. There is no indication of any change in policy so far from Twitter, which has focused on removing all such videos, regardless of context of the tweet surrounding them.

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posted at: 12:00am on 24-Sep-2020
path: /Policy | permalink | edit (requires password)

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Company Owning 'Evel Knievel' Rights Sues Disney Over 'Toy Story 4' Amalgam Parody Character

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Evel Knievel, it seems, is as litigious in death as he was in life. The famed motorcycle stuntman found his way into our pages previously, having mistaken common modern parlance for defamation and for once suing AOL of all companies because its search engine could be used to get to a Kanye West video. And, while Knievel passed away in 2007, the lawsuits keep coming.A company called K&K Promotions has sued Disney over the depiction of a character in Toy Story 4.

If the "Toy Story 4" character Duke Caboom reminded you of Evel Knievel, you're not alone -- the folks in charge of his image and likeness thought so too ... and now they're suing.A company called K&K Promotions just filed suit against Disney, Pixar and whole a bunch of their subsidiaries ... claiming the stuntman driver toy that Keanu Reeves voiced in the latest 'Toy Story' flick is a clear and obvious rip-off of the legendary American motorcycle daredevil.
The suit itself (embedded below) goes into Evel's life story, details the rights K&K has to his trademarks and likeness, reminds the court that an Evel Knievel motorcycle toy was created decades ago, and culminates in asserting that Disney's character has infringed on those trademark and likeness rights. There is also the assertion that Disney asked the film's cast members not to compare characters to the trademarks of others' when doing media hits.Below is some footage of Duke Caboom from the film.
Now, let's get the easy stuff out of the way. Does Duke Caboom conjure to the mind the memory of Evel Knievel? Yes, it most certainly does! Have folks from Disney actually said that Knievel was part of the inspiration behind the character? As the lawsuit itself points out: uh huh! Producers Mark Nielsen and Jonas Rivera have indicated that the stuntmen from the 70s were absolutely the inspiring force behind Caboom, with the latter going so far as to state that the character was built as "a stuntman evocative of Evel Knievel's era."So does that make this character infringing on K&K's trademark and likeness rights?Well, no, probably not. After all, there are marked differences between the characters, such as the country of their origin, the exact makeup of their outfits, what their personages look like in appearance, and so on. It's also worth highlighting the "era" in the Rivera quote, because Evel Knievel was merely the most famous of a series of motorcycle stuntmen in the 70s and 80s. And those stuntmen often had similar routines, motorcycles, and outfits. Dale Buggins is an example of this.In fact, this all brings to mind Lindsay Lohan's attempt to sue over a Grand Theft Auto character, in that the character was actually an amalgam of tropes for famous Hollywood celebrities. She lost her case for that reason. Here, too, we have a character that is not specifically an Evel Knievel character, but rather an amalgam of motorcycle stuntmen tropes of which Knievel is the most famous. The assertion that Disney asked cast members to avoid getting the company in trouble by invoking the specific names of inspirational forces isn't all that surprising either. Why would the company want to get sued over a cast member's otherwise innocent comment, after all?This could be a money grab, I suppose. But if it is, you really have to wonder if it's the smartest play. Disney's character, after all, probably caused a great many people to remember the era of motorcycle stuntmen for the first time in a long time, with Knievel coming along for the ride. Why not simply try to capitalize off of that?

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posted at: 12:00am on 24-Sep-2020
path: /Policy | permalink | edit (requires password)

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