Content Moderation Case Study: Talking About Racism On Social Media (2019)

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Summary: With social media platforms taking a more aggressive stance regarding racist, abusive, and hateful language on their platforms, there are times when those efforts end up blocking conversations about race and racism itself. The likelihood of getting an account suspended or taken down has been referred to as Facebooking while Black.As covered in USA Today, the situations can become complicated quickly:

A post from poet Shawn William caught [Carolyn Wysinger's] eye. "On the day that Trayvon would've turned 24, Liam Neeson is going on national talk shows trying to convince the world that he is not a racist." While promoting a revenge movie, the Hollywood actor confessed that decades earlier, after a female friend told him she'd been raped by a black man she could not identify, he'd roamed the streets hunting for black men to harm.For Wysinger, an activist whose podcast The C-Dubb Show frequently explores anti-black racism, the troubling episode recalled the nation's dark history of lynching, when charges of sexual violence against a white woman were used to justify mob murders of black men."White men are so fragile," she fired off, sharing William's post with her friends, "and the mere presence of a black person challenges every single thing in them."

• How should a site handle sensitive conversations regarding discrimination?
• If a policy defines protected characteristics, are all groups defined by one of those characteristics to be treated equally?
  • If so, is that in itself a form of disparate treatment for historically oppressed groups?
  • If not, does that risk accusations of bias?
• Is there any way to take wider context into account during human or technological reviews?
• Should the race/gender/sexuality/religion of the speaker be taken into account? What about the target of the speech?
• Is there a way to determine if a comment is speaking up to power or speaking down from a position of power?

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NY Post's Journalistic Malpractice: Misleading Reporting On Nick Sandmann's Washington Post Settlement

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Earlier this year, we wrote about the bizarre reporting on the confidential settlement between CNN and Nick Sandmann, the high school student whose encounter in Washington DC became an internet sensations based initially on a short video that many suggested misrepresented the encounter and others argued did not misrepresent it at all. It was all a matter of perspective, though many people eventually came to the reasonable conclusion that there was a knee-jerk reaction in the initial coverage that was perhaps unfair to Sandmann. Indeed, many, many people admitted that they shouldn't have jumped to conclusions so quickly without knowing the full story.Of course, what's funny is how many of Sandmann's supporters are now jumping to opposite conclusions without knowing the full story of settlements.Sometime after the whole kerfuffle around Sandmann, he filed highly questionable defamation lawsuits against the Washington Post, CNN, and NBC. CNN settled in early January, but the details were confidential. A settlement could literally mean that no money exchanged hands, or possibly a tiny amount did. Or maybe a large amount did. Given the details of the case, it would be shocking if any significant amount of money exchanged hands, because CNN was going to win the case easily. But it's still expensive to go through that process, so it's often much easier to just pay up a little bit to make the case go away.The Washington Post case was initially thrown out as none of the statements were seen to be defamatory. A much narrower amended complaint reinstated the case, but was still unlikely to succeed. However, again, at some point it's going to be cheaper to settle, and now it appears that the Washington Post chose to settle -- again with the details kept confidential. Again, I'd be shocked if any significant amount of money changed hands, but no one knows for sure.What I can say for sure is that the reporting by the NY Post, by reporter Ebony Bowden, about the settlement comes about as close to journalistic malpractice as any article I've seen. The entire framing of the article suggests that the Washington Post agreed to pay Sandmann $250 million. The headline says "Washington Post settles $250M suit with Covington teen Nick Sandmann" implying that the only options were to fight the case or pay $250 million. That's not how any of this works. The text of the article is just as bad, other than a buried sentence saying that "it's unclear how much newspaper settled for." The rest of the article just keeps hitting on the giant numbers that he asked for which have nothing at all to do with whatever settlement was made.

The Washington Post on Friday agreed to settle a monster $250 million lawsuit filed by Covington Catholic High School student Nick Sandmann over its botched coverage of his 2019 encounter with a Native American elder.Sandmann declared the victory in a tweet on his 18th birthday. It's unclear how much the newspaper settled for.[....]It's the teen's second win in a whopping $800 million defamation battle against a number of news outlets including the Washington Post, CNN, ABC, CBS, The Guardian, The Hill and NBC.CNN agreed to settle with Sandmann in January this year as part of a separate $275 million claim.

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