The changes will also impact the functionality of Oculus Quest's "Link," which lets users connect the standalone VR headset to a PC to expand its functionality. It also begs the question: what happens if you get banned by Facebook due to its incoherent and inconsistent moderation strategies? You suddenly can't use your VR headset because Facebook's algorithms stupidly ban you for posting photos of yourself breastfeeding?And then, to the surprise of nobody here at Techdirt, a version of that very thing happened. Facebook users that had their accounts locked, typically due to having those accounts compromised by outside bad actors, found themselves unable to use their gear as normal and unable to get support through Facebook, especially if the issues were on legacy Oculus hardware for which the end user had not paid Facebook a penny. But a wonderful workaround was discovered! If those users went out and bought a brand new Oculus VR headset, suddenly Facebook support returned their messages.None of this changed the core problem: what happens to owned hardware when suddenly a user's Facebook account wasn't accessible. Well, we all learned the answer to that question this week when Facebook accidentally decided to play a game of internet hide-and-seek by borking its BGP routing.
Facebook owns VR headset maker Oculus, and controversially requires Oculus Quest users to log in with a Facebook account. In numerous Reddit threads, many Quest owners say they have been able to use their headsets during the outage—to play VR games on Steam, for instance—but some say they can't load their Oculus libraries, and those who just took a Quest 2 out of the box have reported that they're unable to complete the initial setup."We're aware that some people are having trouble accessing our apps and products," Oculus wrote in one thread. "The teams are hard at work getting things back to normal as quickly as possible, and we apologize for any inconvenience."It should be noted that these are problems of Facebook's making, not end users. The decision to require linked Facebook accounts to use the features on the Oculus created this problem. And, frankly, it was a decision that rendered no true benefit to the customer. Facebook made this move specifically so that it could track user behavior for advertising purposes, all under the guise of just how great and easy it is for Oculus users to be able to login with just a Facebook account. Yawn.But, when Facebook found all of its platforms unreachable on October 4th, Oculus owners got the tangential screw-job.
Facebook says that today's extended outage did not compromise user data—it was actually a pretty boring networking error. "Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication, the company posted on its blog. "This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt."Services like a properly running and fully functional Oculus VR headset... for no reason other than Facebook greed. When you're very busy trying to make the claim that you aren't too big that you should be broken up, that you don't have too much control over the everyday lives of the public, or that you don't have too many tie-ins to daily life, well, this was not a good look.Although, as I will never stop taking this victory lap on behalf of Karl Bode, it certainly was predictable.
That day, Miles was having a schizoaffective episode at the family’s home in Walnut Creek, CA, a city a few miles east of Oakland. First Miles’ grandmother, and then Taun Hall herself, called 911. Hall wanted to get her son to a hospital where he could receive treatment. She felt her only option was to call the police.But when the Walnut Creek police officers arrived, the situation escalated quickly.“[The police officers] were shouting at him and, you know, doing commands,” Hall said. “Someone who is mentally impaired doesn’t respond, doesn’t understand, because they’re not in the same frame of mind.”Miles Hall ran towards the officers, who first shot him with ‘less-lethal’ ammunition called bean bag rounds. When he continued running, two officers shot him with their handguns. Miles Hall was transported to John Muir Hospital, where he died from his injuries.MH First Sacramento and MH First Oakland are both part of the same project. The MH stands for Miles Hall just as much as it stands for mental health. Both are offshoots of the Anti Police Terror Project, an advocacy group seeking to end the longstanding use of violence by police officers against people of color. Currently, both response teams are limited to running mental health hotlines on weekends only but both hope to expand on that with the recent COVID wave starting to recede in the state. They're also hoping to secure more funding to expand their operations to offering response teams that can handle mental health calls requiring in-person assistance.Residents of Oakland will soon have one more option for mental health calls that won't involve law enforcement.
Now, a new pilot project has been funded by the city of Oakland to take even more of the workload off the shoulders of the police.“A project called MACRO, Mobile Assistance Community Response of Oakland,” explained [Coalition for Police Accountability coordinator Rashidah] Grinage. “And what it does is it says that 911 calls that are not necessarily required to have a police response, namely their low-level calls, they are sometimes mental health crises, but there can be other kinds of incidents as well. Conflicts between neighbors, problems with somebody blocking a driveway, incidents where a police officer is not really a necessary responder, MACRO will provide civilian responses to these kinds of 911 calls for service.”MACRO is based on the CAHOOTS (Crisis Assistance Helping Out On The Streets) program currently running in Eugene, Oregon. That program has achieved considerable success, not the least of which is the savings of over $6 million a year in public safety spending.It's too early to tell whether these programs will replicate the successes seen elsewhere. But it is clear more options like these are necessary if we want to keep more people alive. Police officers shouldn't be expected to handle these situations well. They're simply not trained to perform this sort of public assistance. Unfortunately, they're the default option in most cases, which means officers responding to mental health calls will fall back on the training they have received, which mostly involves subduing people and responding to perceived threats -- neither of which tends to work out well for people who are already struggling to maintain their grip on reality.