Content Moderation Case Study: Understanding Cultural Context To Detect Satire (2020)
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Summary: During the somewhat controversial Senate confirmation hearings for the nomination of Judge Amy Coney Barrett to the Supreme Court, there were a few moments that gained extra attention, including a confrontation between Senator Mazie Hirono and the nominee concerning statements regarding LGBTQ rights that Barrett had made in the past. Hirono, who had separately called the hearings themselves illegitimate, was then criticized by traditionally right-leaning media for what they felt was overly aggressive questioning.
"This was a mistake and we apologize that it happened. Satire can be difficult for our systems to identify, but we've restored the article and their ability to monetize," a Facebook spokesperson told Fox News.As often happens in these situations, the CEO of the Babylon Bee insisted that this response was implausible, apparently believing that everyone would recognize the cultural references his site's article was making use of for satire.
"Why did it have to take getting the media involved to fix this? And why did it happen in the first place?" Dillon asked in response to Facebook. "This was not just an algorithm flagging an article in error. Yes, that happened. But then a manual review took place and the ruling to penalize us was upheld. I notice they left that part out."Originally posted to the Trust & Safety Foundation website.
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