Content Moderation Case Study: Facebook Nudity Filter Blocks Historical Content And News Reports About The Error (June 2020)
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Summary: Though social media networks take a wide variety of evolving approaches to their content policies, most have long maintained relatively broad bans on nudity and sexual content, and have heavily employed automated takedown systems to enforce these bans. Many controversies have arisen from this, leading some networks to adopt exceptions in recent years: Facebook now allows images of breastfeeding, child-birth, post-mastectomy scars, and post-gender-reassignment surgery photos, while Facebook-owned Instagram is still developing its exception for nudity in artistic works. However, even with exceptions in place, the heavy reliance on imperfect automated filters can obstruct political and social conversations, and block the sharing of relevant news reports.
Kidnapped, ripped from the arms of their loved ones and forced into back-breaking labour: The brutal reality of life as a Kanaka worker - but Scott Morrison claims 'there was no slavery in Australia'Facebook removed the post and image for violation of their policy against nudity, although no genitals are visible, and restricted the user's account. The Guardian Australia contacted Facebook to determine if this decision was made in error and, the following day, Facebook restored the post and apologized to the user, explaining that it was an erroneous takedown caused by a false positive in the automated nudity filter. However, at the same time, Facebook continued to block posts that included The Guardian's news story about the incident, which featured the same photo, and placed 30-day suspensions on some users who attempted to share it. Facebook's community standards report shows that in the first three months of 2020, 39.5-million pieces of content were removed for nudity or sexual activity, over 99% of those takedowns were automated, 2.5-million appeals were filed, and 613,000 of the takedowns were reversed.Decisions to be made by Facebook:
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