Content Moderation Case Study: Spam "Hacks" in Among Us (2020)
Furnished content.
Summary: From August to October of 2020, as the COVID-19 pandemic had no end in sight and plenty of people were still stuck at home, on lockdown, unable to gather with others, the video game Among Us became incredibly popular as a kind of party game when there were no parties. The game had already been out for a while, but for unclear reasons it became the go-to game during the pandemic. It was so popular that the company behind it, InnerSloth, cancelled its plans for a sequel, promising instead to focus on fixing up the existing game and dealing with some of the bugs that were popping up from such widespread usage.
“I was curious to see what would happen, and personally I found it funny,” Loris told Kotaku in a DM. “The anger and hatred is the part that makes it funny. If you care about a game and are willing to go and spam dislike some random dude on the internet because you can’t play it for 3 minutes, it’s stupid.” — “Eris Loris” to Kotaku reporter Nathan GraysonInnerSloth admitted that it was aware of the problem and asked players to “bare with us” [sic] and only play private games or with players they knew and trusted until updates were made to the server. A developer for the game separately warned users that he was rolling out changes using a “faster method than I’ve done before” and, as such, that things might break.Company Considerations:
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